FAQ

1. How do I place an order?
Browse our store, add items to your cart, and proceed to checkout. Follow the instructions to complete your purchase securely.

2. What payment methods are accepted?
We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

3. How can I track my order?
Once your order ships, you will receive a tracking number via email. You can use this number on our tracking page to check your order's status.

4. What is your return policy?
We offer hassle-free returns within 30 days of purchase. Items must be unused and in original packaging. Contact support to initiate a return.

5. How long does shipping take?
Delivery times vary by location but generally range between 5-10 business days.

6. How can I contact support?
You can reach us via email at support@Velteva.shop or call us at +447519483762.